I help C-level executives and senior decision-makers transform their current analytics teams from reactive and primarily dashboard-generating units into proactive, strategic assets, fostering a sustainable data-informed decision-making culture.
Enhance Your Analytics Strategy and Connect Data with Decisions to Drive Business Growth.
What You Can Accomplish With Me
Implementing Generative AI in Analytics
Facing lengthy delays from ideation to outcome?
Utilize Generative AI in your analytics to transform your analytics process, accelerating innovation and decision-making, and significantly reducing the time to actionable insights.
Real-Time Data Analysis and Reporting
Need to react faster to changes in business performance?
Leverage real-time data analysis and reporting for agile decision-making. Gain the competitive advantage of responding quickly to customer needs and market trends.
Building an Analytics-Centric Culture
Is data underutilized in your decision-making?
Embed an analytics-centric culture to ensure that every strategy and decision is informed by data. Empower your organization with a culture that values and leverages data for success.
Data Governance in Analytics
Not confident in the data you see in dashboards?
Solid data governance is crucial for ensuring the quality of your analytics. Get accurate, trustworthy insights for confident decision-making.
Analytics-Driven Business Transformation
Facing stagnant growth or outdated processes?
Transform your business with analytics-driven strategies. Discover how data-driven insights can revolutionize your operations and propel growth.
Ready for Tangible Growth in Analytics?
My Consulting Delivers
Clientele I Empower
C-Suite
Seeking to transform their data into strategic business assets, they seek to enhance decision-making processes. They aim to foster a data-driven culture along with incorporating Generative AI, a move expected to revolutionize analytics by boosting productivity, enhancing output quality, reducing missed opportunities, and expediting time from ideation to outcomes.
SVPs, VPs, and Directors
Customer Service Operations and Product Teams
Committed to integrating customer contact, feedback, usage research, and self-help data into customer value propositions. They want to approach analytics to drive product innovation, prioritize feature implementation, and enhance customer experience.
B2B Businesses Seeking Analytics Maturity for Their Clients
Aiming to optimize and strengthen their Client’s Business Intelligence infrastructure to advance from basic data reporting to predictive and prescriptive analytics capabilities.
Need a Consulting Partner to Bring Measurable Results at a Fraction of the Cost?
Where I Can Help
KPI-North Star Disconnect
Improvements in KPIs don't impact North Star positively
Weak Business Intelligence Infrastructure
Inadequate insights, poor data quality, and analyst involvement is high and repetitive
Integrating Generative AI
Lack of a strategy and use cases to leverage the benefits of Gen AI in Analytics operations
High Attrition in Analytics Teams
High churn in teams and lengthier times to recruit a backfill
Underutilized Customer Contact Data
Unable to connect insights from customer contact to a larger customer retention strategy
Lack of a Data-Informed Culture
Lack of confidence in the decisions taken toward business growth
Time-Consuming KPI Analysis
Understanding and quantifying movements in KPIs and narrowing where to investigate is more than 30 mins
Misaligned Dashboards
Dashboards don't answer routine business questions
Reactive Analytics Teams
Analytics teams spending 80-100% of their time in new data fetching and dashboard enhancements
Outdated Forecasting Methods
Traditional forecasting techniques have lower accuracy compared to ML powered techniques
Seeking to Maximize Data ROI? Let My Consulting Guide You
My Process
Research and Evaluation
I will conduct a thorough assessment of your current analytics landscape and data literacy. Interview stakeholders to identify key pain points, unaddressed questions, and the potential growth opportunities that lie in unlocking data-driven answers.
Recommendations
I will chart a clear course to elevate your analytics maturity with a tailored roadmap. This roadmap will align with your resources, provides solutions to answer the currently unanswerable questions that hinder business growth, and connects recommendations to measurable ROI, making a compelling case for investing in analytics.
Implementation and Change Management
Recommendations are the blueprint; implementation is where action comes to life. In this stage, I'm dedicated to executing the devised roadmap, turning strategic visions into tangible realities. Working alongside your team, we will navigate any arising challenges and steadfastly progress towards enhanced analytics maturity. This is the phase where plans are actualized, ensuring your business's growth is data-driven.
Data-Driven Growth Blueprint
Elevate your analytics team from execution to strategic autonomy with a custom-crafted Analytics Playbook. This playbook, imbued with my time-tested frameworks, transitions the focus from output to outcome, ensuring your analytics team evolves into a strategic partner continually driving business growth through data-informed decisions.
Aiming for Higher Data-Driven Impact?
Discover How My Consulting Can Help
Why Hire Me
Decision-Centric Approach
Emphasizing a decision-maker's perspective, my approach always focuses on understanding the key questions leaders need answered. I align analytics to drive strategic decisions and measure its impact on business growth, ensuring your teams work on impactful projects.
Seasoned Analytics Expert
With a 14-year analytics career progressing from analyst to Director, I've successfully implemented ROI-driven analytics strategies with clear links to business-relevant KPIs, including dollar values and cost savings.
Strategic Analytics Leadership
In over 9 years of leadership, I've developed strategies elevating analytics from basic reporting to advanced stages, including predictive and prescriptive analysis. My focus on establishing Analytics Centers of Excellence has driven measurable business impacts and cultivated a proactive, strategic mindset in analytics teams.
Customer Journey Acumen
With over 12 years in customer service analytics, I bring deep understanding of customer journeys across support, sales, and marketing. Leveraging my expertise in CRMs and ETL/ELT processes, I effectively integrate data from diverse touchpoints to inform decisions and dismantle organizational silos.
Framework-Driven Solutions
I've successfully implemented frameworks within the analytics lifecycle to address recurring issues, ensuring analytics investments yield high impact. These frameworks lay the groundwork for scalable and efficient BI infrastructures, prioritizing effectiveness throughout.